CONGRATULATIONS TO JERRY CHASTAIN!!
MAINTENANCE TECHNICIAN, ADVENIR AT CASA BELLA APARTMENTS

Jerry joined the Advenir at Casa Bella team in March 2011. Since day one, he showed initiative and has remained determined to help each resident with their various maintenance requests. Jerry handles the majority of daily work orders as well as the weekend emergency maintenance requests. He handles his workload not only with ease, but also with a consistent smile on his face! Most importantly, his hard work does not go unnoticed by the residents. He continually enters each apartment for one particular maintenance request and leaves addressing every maintenance concern the resident ever had! His customer service does not stop there; he is known for his thoughtfulness, such as to bring dog treats with him when he enters an apartment home that has a dog! His dedication and pride in his work as well as his appreciation for consistent high quality customer service sets Jerry apart. His efforts demonstrate how important superior maintenance service is with regards to resident retention. With Jerry on board, it's no wonder Advenir at Casa Bella had a 75% renewal rate for the month of November 2011! 

 ?? 

Thank you for all your hard work!!